Terms of Service & Warranty Policy
Standard consumer service agreement for home appliance repair & maintenance
Last Updated: September 2026
1. Service Scope & Coverage Areas
SD Electroser+ delivers doorstep home appliance repair, maintenance, installation, and inspection services across 7 regional hubs: Chandigarh, Mohali (SAS Nagar), Ambala, Kharar, Derabassi, Kurukshetra, and Rajpura. Services are scheduled upon mutual availability and confirmed through digital dispatch.
2. Warranty Terms & Guarantees
Doorstep Labor Guarantee
All labor and craftsmanship performed by certified technicians carry a full doorstep rework guarantee without additional service call fees.
90-Day Parts Warranty
Replacement components, compressors, capacitors, and motors supplied by SD Electroser+ are covered under standard 90-day replacement warranty.
3. Transparent Pricing & Payment
- Inspection Fee: A nominal inspection fee applies only if a repair quotation is formally declined after on-site diagnostic breakdown. If the service is approved, the diagnostic charge is adjusted into the final invoice.
- Post-Service Payment: Customers pay only after inspecting completed appliance operation and performance verification.
- Payment Modes: Direct UPI (Google Pay, PhonePe, Paytm), cash, or digital payment links provided on the official invoice.
4. Safety & Limitation of Liability
Technicians follow strict electrical and refrigerant safety protocols. Customers must ensure an adult is present during on-site services. SD Electroser+ is not liable for pre-existing internal appliance decay, ungrounded external power surges, or tampering by unauthorized third-party technicians after our service.
5. Governing Law & Jurisdiction
These terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to our services shall be subject to the exclusive jurisdiction of the competent courts in Ambala, Haryana.